A special offer for all members and associates of the HDI Trillium Chapter. Sign up for 6 free issues of Contact Management magazine and you'll also receive a free copy of the 2008 Contact Management industry directory, a treasure chest of valuable resources and contacts in the support world. There is no obligation. We will mail your copy of the Directory immediately and your subscription will be begin with the next issue. Contact Management is published 6x a year and reaches a country-wide audience of executives involved in all levels of management, including information technology, support desks, and call centres. |
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I would also like to have my company listed in the 2009 Contact Management Industry directory. Please send me a listing form and more information. |
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Last Name |
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Title |
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Company |
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Address 2 |
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City |
Province/State |
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Phone |
Fax |
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Email |
Your organization's annual sales volume: |
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For security when updating your subscription, please enter your mother's maiden name: |
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JOB FUNCTION |
Please indicate only one primary job function and as many secondary job functions as apply: |
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| Please choose the one business type that best describes your firm: |
| PRIMARY BUSINESS TYPE |
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Manufacturing |
High Tech Equipment and/or Software |
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Computer or Telecom VAR, VAD, etc |
Retail |
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Wholesaling or Distribution |
Package Goods and Mass Consumer Services |
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Financial Services (banks, insurance, credit, investment) |
Publisher/Subscription |
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Government, Economic Development |
Tourism & Travel |
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Major Utilities |
Entertainment |
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Non-Profit, Charity, Cultural Group |
Education (college, university, etc) |
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Telecom Provider |
Consulting, Advisor, Training, Investment |
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Cable, Teleservices |
Advertising, Marketing, Market Research |
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Aviation |
Online services, including ISP |
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Health Care |
Web Marketing/Online Advertising Network |
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Government, Economic Development, other public service |
Other
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Credit/Collections |
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| Contact Centre/Call Centre/Customer Service Desks |
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In-house Contact Centre |
Customer Service/Product Support Desk |
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Dispatch/Emergency |
Answering Service |
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Outsource Service Bureau |
Field Service |
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Help Desk |
Other:
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| Number of Locations:
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Number of Seats:
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| My company or organization is involved in:
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I specify, recommend, approve, purchase or influence the purchase of:
(Check all that apply) |
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ACD |
Speech Recognition |
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CRM |
Association Membership |
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Workforce Management |
Staffing, Training & Education |
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CTI |
Performance Optimization |
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Wireless |
Site Selection |
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Wallboards/Displays |
Hosted Call Centre Apps |
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IP Telephony |
Web Apps/Live Agent |
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Furnishings |
Staffing & Training |
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Consulting Services |
Content Management |
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Headsets |
Home Agent Applications |
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eLearning |
Security |
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Mailing Lists |
Courier & Delivery Services |
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Fulfillment services |
VoIP Services |
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Credit Card Processing |
Telecom Services |
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Payment Services |
Other
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| Our company markets in (check all that apply):
Canada
United States
Internationally |
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302-137 Main Street North |
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Markham, ON L3P 1Y2 |
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